Product: Vacation Rental Pros Property Rental Clear all filters (11 of 11 reviews match)
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We are currently pursuing legal action against both Vacation Rental Pros and the owners for a full refund. Under advice from our attorney, this is all the detail we can provide. If you want to do some investigation on your own, here are a few items of note. The...
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1.0
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Vacation Rental Pros Property Rental
#1080020
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We have been trying to call vacation rental pros since the first day of our vacation. We have left 4 messages without response. We have gotten a hold of 2 different people that both said they would contact us back and neither have. We will NEVER rent with these people...
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1.5
Product
Vacation Rental Pros Property Rental
I didn't like
  • Supervisor never called to make things better
#1076712
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I found one of VacationRentalPros' villas on Hilton Head Island through the VRBO.com website, and it sounded like a wonderful place for me to bring my 3 kids. I booked it, but when I got my confirmation email, the price I was charged was nearly 50% per night higher...
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1.4
Product
Vacation Rental Pros Property Rental
I liked
  • Price they offered
I didn't like
  • Price they actually charged which was 50 percent more
#1073954
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I wanted to add 1 day to already booked vacation....VRP wanted to charge another booking fee to add the one day.I wanted to check into the vacant rental 1 hour early....I was told it would be other days rent o $150 for one hour....I am hoping to contact owner and tell...
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1.0
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Vacation Rental Pros Property Rental
#1044993
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Vacation Rental Pros Property Rental Review

Booked a property 4 months out. After I paid in full and two weeks before the arrival date they call and say the home will not be available bc of maintenance. I have been on hold for literally hours only to be hung up on. They will not refund my $1900. I may be forced to take legal action. This is ridiculous.
1.0
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
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Value for money
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Product
Vacation Rental Pros Property Rental
#996258
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Be wary of Vacation Rental Pros. In our experience with them, we found them to be deceitful and very hard to reach after the initial sale. They were friendly enough at first when doing the actual booking but after that it was a whole different story. They did not...
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Anonymous
Anonymous

If you have a complaint against Vacation Rental Pros, please send an e mail to vacationrentalproexperience@forward.cat We are compiling information to form a class action laws...

Anonymous
Anonymous

Same experience.. Never use this company!!!

Product
Vacation Rental Pros Property Rental
#871175
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We rented from vacation rental pros and are staying at seashell villa 5 in daytona, we are very disatisified with how dirty unsanitary this place was upon arrival. Kitchen sink was leaking really bad and wet alot of our personal belongings the first night, the main...
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2.3
Product
Vacation Rental Pros Property Rental
#865662
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But to pay for a ridiculous cleaning fee, plus damage - no matter how well you leave it ?, and AMENITY ? what the *** is that ? Oh, I forgot, it's Vacation Rental Pros rip off verbage. And their agents are lazy at best. Won't return emails and phone calls, maybe...
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Anonymous
Anonymous

they get 20% of the rental then charge fees on top screwing the guests and making the owners look bad. the company sucks. The owner is so greedy and has a hosue keeping workin...

2.4
Product
Vacation Rental Pros Property Rental
I didn't like
  • Greedy fees
  • Lousy customer service
  • Ridiculous fees
#845304
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As an owner of a beach property that I have been renting for many years and former owner of many vacation rental properties, I was skeptical about going with the "biggest" company on the block in St. Augustine. After a year I am clear that the only real goal of the...
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Anonymous
Anonymous

this is an accurate review and commnet as to the operations of this company. The lie to you and do not followup or do what they say. Stay far away from these people

Anonymous
Anonymous

The office is managed by the owners wife who is clueless and incompetent. Probably better to stay clear of this operation.

Product
Vacation Rental Pros Property Rental
#732763
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Booked this reservation for the minimum stay of 4 nights to celebrate a friend's 65th birthday and retirement of a good friend. Feedback from a few of the group who still worked was why not arrive Saturday, 2/27 and leave on Wednesday, 3/2 to save a vacation day I...
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2.0
Product
Vacation Rental Pros Property Rental
I liked
  • Quick email confirmation
I didn't like
  • Rep i spoke said he didnt see where i called 2x day before
  • No follow up from anyone after numerous phone messages
#678931
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