Reply by Vacation Rental Pros

Thank you for taking the time to provide feedback. We are sorry to hear about your experience. Please be assured that we are looking into your concerns.
Customer service

You want someone else to dictate you family vacation? If so give them a call.

To say you can only rent a house/condo from Saturday to Saturday is absurd. When I vacation I want to plan around my own schedule not be dictated on when I can vacation. Houses/Condos show available for dates wanted but they wont rent because of their Saturday to Saturday policy. If I owned a home/condo that I used a management company for it would definitely NOT be Vacation Rental Pros.

Speaking with there customer service for booking was told one day the dates I wanted to travel were fine.

I then called back the next day to be told this absurd Saturday to Saturday policy as well as that the place I wanted had been booked for over a week. Unorganized and very unprofessional.

Product or Service Mentioned: Vacation Rental Pros House Rental.

Reason of review: Not as described.

I didn't like: Policy, Disorganized.

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