Reply by Vacation Rental Pros

Thank you for taking the time to provide feedback. We are sorry to hear about your experience. Someone from our team will be in touch with you soon to address your concerns.
Advertised vs Delivered
Customer service
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Price Affordability
Product or Service Quality
Value for money

Update by user Apr 01, 2018

None of the cable TV's did not work. Cables hanging everywhere.

Internet was so slow, we had to all turn our phones off when someone streamed a movie.

"Gourmet" kitchen had tons of pot lids but very few pans and none of the lids fit. Stove had all markings off so we had to guess which burner and what was high/ low heat when we turned it on.

Original review posted by user Apr 01, 2018

property misrepresented. No lanai as advertised.

Hot tub never worked properly, though an attempt to fix was made after 2 tries at contacting Vacation Rental Pros. (We could only use for 1 day) I was told a financial adjustmemt would be make to compensate the inconvenience...waiting to see if it will actually happen. Mattresses were very poor condition. Overall condition of property run down....window off its track and unable to open in eating area of kitchen (which they considered the "formal diningroom", screen doors had gaps and let in bugs, furniture beat up, handle on bathtub fell off water wouldn't shut off...

handyman hubby fixed since he had his tools.

We have come to Cinnamon Beach for 9 years renting a condo. I will not rent this property again and wait to see if I book through Vacation Rental Pros again.

Product or Service Mentioned: Vacation Rental Pros House Rental.

Reason of review: Bad quality.

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