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3.4 Based on 21 reviews
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  • Customers like
    • Maintenance 2
    • Personable 2
    • Quality 2
  • Customers don't like
    • Disorganized 3
    • Ridiculous fees 1
    • Shady buisness 1
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I am an owner of a condo in Florida. My original rental agent sold her company to Vacation Rental Pro. October is my first rental with VRP and it has been a nightmare from day one for my tenants. It's next to impossible to reach an actual person when you call them. Their follow up is spotty at best. Once my current commitment to renters is over I will be changing over to another rental company. I seem to be doing the legwork that I pay them to... Read more

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Be wary of Vacation Rental Pros. In our experience with them, we found them to be deceitful and very hard to reach after the initial sale. They were friendly enough at first when doing the actual booking but after that it was a whole different story. They did not return my voice messages and one time they actually hung up on me as soon as I identified myself and why I was calling. In all our experiences with VRBO, this would have to be the worst... Read more

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We rented from vacation rental pros and are staying at seashell villa 5 in daytona, we are very disatisified with how dirty unsanitary this place was upon arrival. Kitchen sink was leaking really bad and wet alot of our personal belongings the first night, the main door got stuck and locked us out for 2 hours the first night, the toilet overflowed nasty water witb *** in it for 2 days before it was fixed, sheets were so nasty and stained we had... Read more

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I will never go through vacation rental pros again. Do not use this company.

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stole rug nic knacks tools wine broom mop etc. basically took everything and said it was not them tenant broke bed to wit it was lying on floor, also broke stove door, tried to charge me. Later they said matress had blood on it. took my 3000$ mattress and replaced it. charged me 1200.Straw that broke the camels back was missing lockbox charged to me even though i live in Pa. charged me for blinds, utensils, etc that were not fixed or replaced... Read more

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The rental prices seem great until they tack on all the crazy fees, if you can drag them out of them. Look at these rip off artists: Base Rent $1,895.00 (sounds good, eh?) PLUS: Cleaning Fee $295.00 non refundable of course Damage Protection $195.00 non refundable ! Amenity Fee $141.91 what ??? wifi, tv, bed tax ?? Tax $265.34 (paid on all of the above !) Total $2,792.25 Almost $1000 added to the base price !! Yes, we understand FL... Read more

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We used Vacation Rental pros for the first time last year and we were very pleased. It was easy to make our reservation. Our check in was quick and easy and our condo was wonderful. The pictures on their website were accurate and the condo was what we expected. We were able to walk right out to the beach over a nice walkway. We enjoyed our stay so much so, we have already booked our vacation for this year and are looking forward to it. If... Read more

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Spent the month of November at this unit. Property was accurately described. Kitchen was well stocked and ample towers for bathrooms were available. Vacation started out a little rocky as the gate code had changed the day we arrived and the code we had was the old one. Checking in on a Sunday night, we had no one to call. Luckily a permanent resident took pity on us and let us in. We contacted maintenance for a few minor issues and they... Read more

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Renting from VRP was our first time renting a condo for vacation, as our family outgrew a typical hotel room. They walked us through everything, and provided a condo of excellent quality, even better than was advertised! We loved our experience, and are SO ready for our next vacation! This stay we stayed at the Golf & Racquet Club and the only thing that could have been better was if the condo was directly on the beach! I loved that the beach... Read more

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My husband and I have had the best vacations at Lover's Key in the condo that we rented through Vacation Rental Pros. From the rental transactions to key pick-up, Vacation Rental Pros made the experience a pleasure. We have stayed in the same unit in the same property on two other occasions and another unit in the Lover's Key area on another occasion. All online transactions went smoothly, directions and gate passwords were correct and easy to... Read more

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